Privacy Policy

At Fierce Femme (“we,” “us,” or “our”), we value your trust and are committed to protecting your personal information with the same care we put into curating our fashion collections. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fiercefemmefr.com.

1. Information We Collect

To provide our premium shopping experience, we may collect the following information:

• Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment details when you make a purchase.
• Account Information: Username, password, and preferences if you create an account.
• Transaction Data: Purchase history, order details, and payment method information.
• Technical Data: IP address, browser type, device information, and operating system.
• Usage Data: Pages visited, time spent on site, and navigation patterns.
• Marketing Preferences: Your preferences for receiving marketing communications from us.

2. How We Use Your Information

We use your information to enhance your Fierce Femme experience:

• Process your orders and deliver your fashion selections
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Personalize your shopping experience with tailored recommendations
• Send promotional communications (with your consent)
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Payment processors, shipping carriers, and IT service providers necessary for operations.
• Business Partners: Carefully selected partners for co-branded promotions (with your consent).
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third parties for their marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding some Asian countries and remote areas), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement robust security measures to protect your information:

• 256-bit SSL encryption for all transactions
• PCI-DSS compliant payment processing
• Regular security audits and vulnerability testing
• Limited access to personal data on a need-to-know basis

While we take all reasonable precautions, no internet transmission is completely secure. We encourage you to use strong passwords and protect your account information.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and receive a copy of your data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Object to or restrict certain processing
• Withdraw consent for marketing communications
• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and shopping cart
• Analyze website traffic and performance
• Deliver targeted advertisements (with your consent)

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy periodically. The “Last Updated” date at the top indicates when revisions were made. We encourage you to review this policy occasionally.