Welcome to Fierce Femme! These Terms and Conditions outline the rules and expectations for using our website and purchasing our products. By accessing fiercefemmefr.com, you agree to these terms. Please read them carefully.

1. Acceptance of Terms

By accessing and shopping at Fierce Femme, you confirm that you are at least 18 years old or have parental consent. These terms apply to all visitors, users, and customers.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in product descriptions, colors, and images, but slight variations may occur. All measurements are approximate.

2.2 Product Availability

All items are subject to availability. We reserve the right to discontinue products without notice.

2.3 Non-Returnable Items

For hygiene and safety reasons, the following cannot be returned unless defective:

  • Face masks
  • Hair accessories
  • Electronics
  • Drinkware

3. Order Process

3.1 Placing Orders

By placing an order, you offer to purchase at the listed price. Order confirmation emails do not constitute acceptance; we reserve the right to cancel orders for any reason.

3.2 Pricing

Prices are in USD and subject to change without notice. We are not responsible for typographical errors.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the full amount to your selected payment method.

4. Shipping Policy

4.1 Processing Time

Orders process within 1-2 business days (excluding weekends/holidays).

4.2 Shipping Options

  • Standard Shipping ($12.95): DHL/FedEx, 10-15 business days
  • Free Shipping (orders over $50): EMS, 15-25 business days

4.3 International Orders

Customers outside the U.S. are responsible for customs fees and import duties. We cannot ship to parts of Asia or remote areas.

5. Returns & Exchanges

5.1 Return Window

Most unworn, unwashed items with original tags may be returned within 15 days of delivery.

5.2 Return Process

  1. Contact [email protected] within 15 days
  2. Wait for RMA approval (2 business days)
  3. Ship to: Fierce Femme Returns, 2685 Sharon Lane, South Bend, IN 46618 USA

5.3 Refunds

Refunds process within 3-5 business days after we receive your return, issued to the original payment method. Original shipping costs are non-refundable.

6. User Responsibilities

  • Provide accurate account and shipping information
  • Protect your login credentials
  • Comply with all applicable laws
  • Pay any applicable customs fees
  • Return items in original condition with tags attached

7. Intellectual Property

All content on fiercefemmefr.com (logos, designs, text, images) is owned by Fierce Femme and protected by copyright laws. Unauthorized use is prohibited.

8. Limitation of Liability

Fierce Femme shall not be liable for:

  • Delays beyond our reasonable control
  • Incorrect product information from manufacturers
  • Indirect, incidental, or consequential damages
  • Customs delays or fees

9. Privacy Policy

Your privacy matters. Our Privacy Policy explains how we collect and use your information.

10. Governing Law

These terms are governed by Indiana state laws. Any disputes shall be resolved in South Bend, IN courts.

11. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

12. Contact Us

For questions about these Terms:

Email: [email protected]
Mail: 2685 Sharon Lane, South Bend, IN 46618 USA

Thank you for choosing Fierce Femme – where fashion meets fierce individuality!